Terms of service

TERMS OF SERVICE
Last updated: September 20, 2026

Welcome to Pure State Wellness. These Terms of Service ("Terms") govern your access to and use of purestatewellness.com (the "Site") and your purchase of products from Pure State Wellness ("Pure State Wellness," "we," "us," "our"). By accessing the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

1. Eligibility
You must be at least 18 years old to purchase from this Site. By placing an order, you represent that you meet this requirement.

2. About Our Products
Pure State Wellness sells dietary supplements. These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease. Consult your physician before use if you are pregnant, nursing, under 18, taking medication, or have a known medical condition. Discontinue use and consult a doctor if any adverse reaction occurs. Product descriptions, images, and content on this Site are for informational purposes only and are not medical advice.

3. Orders and Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or product unavailability. Payments are processed securely through Shopify Payments/Stripe; we do not store your full payment card details. Prices are listed in U.S. dollars and are subject to change without notice, though changes will not affect orders already confirmed.

4. Shipping
Shipping timelines, costs, and our free-shipping threshold are described in our Shipping Policy, which is incorporated into these Terms by reference. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.

5. Returns and Refunds
Returns and refunds are governed by our Refund Policy, which is incorporated into these Terms by reference.

6. Intellectual Property
All content on this Site — including the Pure State Wellness name, logo, product names, packaging design, photography, and written content — is the property of Pure State Wellness or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.

7. Prohibited Uses
You agree not to: use the Site for any unlawful purpose; attempt to gain unauthorized access to the Site or its systems; resell our products without our express written permission; or use automated means (bots, scrapers) to access or interact with the Site.

8. Marketing Communications
If you opt in to email or SMS marketing, you may unsubscribe at any time using the link provided in each communication or by contacting us at support@purestatewellness.com. Message and data rates may apply to SMS communications.

9. Disclaimer of Warranties
The Site and our products are provided "as is" and "as available," without warranties of any kind, express or implied, to the fullest extent permitted by law. We do not warrant that the Site will be uninterrupted, error-free, or that results from using our products will meet your expectations.

10. Limitation of Liability
To the fullest extent permitted by applicable law, Pure State Wellness shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Site or our products. Our total liability for any claim arising from your purchase shall not exceed the amount you paid for the product giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

11. Indemnification
You agree to indemnify and hold harmless Pure State Wellness and its officers, employees, and partners from any claims, damages, or expenses arising from your misuse of the Site, violation of these Terms, or violation of any law or third-party right.

12. Governing Law and Disputes
These Terms are governed by the laws of Spain, without regard to conflict-of-law principles. Any dispute arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of Madrid, Spain, except where applicable consumer protection law in your country of residence grants you the right to bring a claim in your local courts, in which case that right is preserved.

13. Changes to These Terms
We may revise these Terms at any time. The "Last updated" date reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the revised Terms.

14. Contact Us
Pure State Wellness is a brand operated by: Helium AG, S.L.
28935 Madrid, Spain
Email: support@purestatewellness.com